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remuneración: Base plus bonus. Approx 30,000 pesos monthly
se acepta teletrabajo
tipo de empleo: tiempo completo

Looking for two remote QA and Admin Assistants to audit agent calls, confirm and save appointments. This position will be remote after training in person.

Job responsibilities:

Audit agent calls and report to management.
Confirm previously scheduled appointments with both the prospective college students and the college admissions offices.
Reschedule appointments and save difficult appointments
Real time reporting based on confirmed shows, reschedules, no shows and corrective action or training needed based on call audits.



Two shifts available 9am est to 5pm and 12pm to 9pm both CST.

Base of 14.000 pesos monthly, paid 3,500 pesos weekly, plus bonus for each saved appointment as you will split the 900 pesos commission with the agent. There are many opportunities to save appointments so you can more than double your base with only 10 rescheduled appointments a week which would pay an additional 4,500 pesos for 10 saves. Monthly income for this position between base and saves should be around 30,000 pesos a month.

You will be expected to train like the agents do with our process in order better audit the calls and save appointments. After 1 or 2 weeks of training in person, the position will be remote where you will expected to have a hardwired computer with a minimum of 4g of RAM, noise cancelling headset and a reliable internet with a min of 5mgs DL speed per device connected to you network. Example, if you have 1 computer and 2 phones and a TV connected to your wifi, you need to have a min of 20mg service. No exceptions to the technology requirements.

If you believe you have the experience and qualify for this position, then follow the instructions below.

Copy and paste your resume in your email as we do not open attachments and your resume will not be read.

Include your Skype ID for a video interview

Include a voice sample. Please go to https://vocaroo.com/ and record the following paragraph and provide the link in the email as well.

"What I suggest as a next step for you is to simply come meet with us for a one on one information session and tour. While you’re here, you’ll ALSO meet with our Financial Aid Adviser so you can find out what financial options you may qualify for! We'll also go over your job opportunities, your lifetime job placement assistance, the programs, schedules and answer all of your questions! You will also get to see our students in action and your entire information session and tour will only take about a half hour to 45 minutes. How's that sound? "


www.theappointmentexperts.com

Changing lives one student at a time!
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  • NO contactarnos por servicios u ofertas no solicitados

ID publicación: 6892854254

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